Training

CLINICAL SKILL ENHANCEMENT

The demands placed on dental practices have increased – and while clinical quality can not be compromised, efficiency in both clinical and administrative areas can always be enhanced.

When you work with Theresa Sheppard Solutions, you will be working with experienced dental professionals that are dedicated to helping you optimize the clinical and financial health of your practice.

What is your team not doing that is costing you time and money? There is no need to disrupt your schedule to attend a “training seminar”. Whether your team members need to learn new skills, or polish existing ones, Theresa Sheppard Solutions will come into your office and deliver personalized, hands on training. Team members learn best when they are in their own environment and can put their new skills to immediate use.

Our skill enhancement coaching services include but are not limited to:

• Chairside Assisting
• Laboratory Procedures
• Radiography
• Infection Control
• Sterilization Area Set-Up
• Operatory Set-Ups
• Supply Inventory & Ordering
• Maintenance and Procedure Logs
• Documentation ~ Effective Patient Communication

Your investment is commensurate with the level of coaching you desire. You are not locked into a long term contract. You are in control of how little or how much coaching meets your need. Our customized recommendations are based on your vision and goals for your practice.

ADMINISTRATIVE SKILL ENHANCEMENT

The demands placed on dental practices have increased – and while clinical quality can not be compromised, efficiency in both clinical and administrative areas can always be enhanced.

When you work with Theresa Sheppard Solutions, you will be working with experienced dental professionals that are dedicated to helping you optimize the clinical and financial health of your practice.

What is your team not doing that is costing you time and money? There is no need to disrupt your schedule to attend a “training seminar”. Whether your team members need to learn new skills, or polish existing ones, Theresa Sheppard Solutions will come into your office and deliver personalized, hands on training. Team members learn best when they are in their own environment and can put their new skills to immediate use.

Our skill enhancement coaching services include but are not limited to:

• Case Presentations
• Hygiene / Recare Systems
• Telephone Technique
• Proper Scheduling
• Insurance Billing
• Payment Posting
• AR Tracking/Collections
• Financial Policies
• Documentation ~ Effective Patient Communication

HIPAA Implementation

Did you know there are “25 Steps To HIPAA Compliance?”

Having a patient sign a “Notice Of Privacy” form does not make you compliant.

“I didn’t know” is not a defense. Financial penalties for willful neglect can go as high as $1.5 million dollars per year in addition to possible criminal charges.

HIPAA understanding and implementation can be daunting and intimidating. Let Theresa give you the tools you need and walk your team through the steps necessary to meeting the challenges of:

• Performing a thorough risk analysis
• Creating required written procedures and protocol
• Understanding on-going training and assessment obligations

Combining Theresa’s HIPAA implementation program and CE course saves you time, stress, and money.